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Policies

 

CartMakers® Return & Warranty Policy:

 

We strive to produce a high quality product and deliver a product that will "Make Fun Easier!" Please read our return & warranty policy below.

 Any product ordered from CartMakers®, LLC may be returned for any reason for a full refund provided the item(s) are returned in their original and unused conditon within 14 days of receipt. All items must be returned in their original packaging and in their original condition with no defects. Return shipping costs are to be paid by the customer. CartMakers does not accept COD shipments. Recommend the return is insured and sent via a carrier that tracks the shipment.

 For items not returned in their original packaging, we reserve the right to charge a 20% restocking fee.

 Refunds will be credited back in the same method as you paid for your order.

 If your item is received damaged contact CartMakers customer service department immediately via our contact page or call 727-475-2373. You will be instructed on how to return your damaged shipment.

 

Any CartMakers product that exhibits a defect in material or workmanship within 30 days of delivery will be repaired or replaced free of charge at the sole discretion of CartMakers. Contact CartMakers customer service to initiate a claim via our contact page or call 727-475-2373.

 

Our carts are not for the transportation of people (adults or children) or animals, the carts are for transporting gear/equipment only and should not be pulled by motorized vehichles. CartMakers assumes no responsibility in cases of accident, normal wear and tear, damage caused by misuse, misapplication, abuse, overload, product modification, improper installation of parts, exposure to harmful chemicals. In all cases our liability shall be limited to the amount paid for the product.

 

Shipping:

 

When shipping with CartMakers you will be notified by e-mail that we have received your order and a shipping confirmation including tracking number will be e-mailed to you the day your order is shipped. Please remove any spam protection accordingly to receive your order and shipping confirmation via e-mail.

 

  • At CartMakers we strive to fill your order as quickly as possible. Typically orders are processed and shipped within 2-3 business days of receipt of your payment plus the delivery times listed below( orders placed on Fridays after 12 Noon will be processed on Monday).
  • We use FedEx Ground and FedEx Expedited shipping for your convenience.
  • We will need a physical address in order to ship your shipment, No P.O’s. If you have a special shipping need please contact us, at 727-475-2373 or via our contact page.
  • Average time of arrival is 2-5 business days for domestic ground shipments.
  • Allow 6-7 days to Alaska and 7+ days to Hawaii and the outer islands.
  • We only ship to all 50 United States at this time. (No International).
  • Processing and delivery times are not guaranteed. We strive to get your order to you as quickly as possible.

 

Web-Site Security:    

 

Cartmakers web-site is protected by Go Daddy, which is one of the most trusted names in the industry. Security and privacy of your information is very important to us. We have taken every precaution to ensure your online information is protected by Secure Sockets Layer ( SSL) software. The information you send us is encrypted to prevent unauthorized access during transmission. We want your experience to be free from credit card fraud when using our site.

 

Privacy Policy:

 

We do not sell, share or trade your personal information with any third party, other than our normal business requirements, to submit credit card information for processing your purchase. E-mail addresses are used to send receipts and shipping notifications on placed orders or as a means of contacting you about your order. We use general means to analyze trends and gather demographic information from the website. This information is not linked to any specific user. If you have any questions about our Privacy Policy please contact us via our contact page. 

 

Payment Policy:

 

  • We accept payment via Discover, Master Card and Visa only.
  • Payment will be processed as your order is placed.
  • Payment will be in US funds only.
  • Qualified returns will be credited back to the original payment source.

 

Our mission at CartMakers®, LLC is to build a sturdy and reliable cart that makes a great day at the water even better. All cart configurations have been designed with the user in mind and are made of the highest quality components.

Our CartMakers Beach & Fishing carts are easily assembled and disassembled without tools in minutes for easy storage and transportaion .These carts will easily fit into the trunk of a small car, no need to have a truck of van to transport it .

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